As part of the assessment criteria of your case study exam, you will be expected to address issues relating to staff across all three pillars of the CIMA syllabus. In addition to this, you will have to meet all four competencies too.

I limit the scope of this post to leadership and people skills, where by the extract below from Vision Express’ Annual Report highlights the role and importance of a motivated and trained workforce, which arguably is critical for the delivery of eyecare services.

Tasks within the Managerial Integrated Case Study exam will by their very nature have elements from more than one pillar. As part of your exam preparation and when planning your answers always try to consider the impact of options and decisions on staff (customers and suppliers, where necessary) within each requirement.

In terms of analysing the extract below, how do you think Vision Express could enhance and develop the statement?

Vision Express - Staff.PNG